JDSU’s Network Instruments Named a Leader in Gartner Magic Quadrant for Second Consecutive Year

Ranking Based on Completeness of Vison and Ability to Execute in Network Performance Monitoring and Diagnostics Market

JDSU’s Network Instruments Unveils Observer Platform 17 for Simplified Performance Management and Application Troubleshooting

Latest Release Includes New Interface Designs, Streamlined Workflows, Greater End-User Web Visibility and Automated Sharing of Information across Businesses

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Newsletter ThumbTroubleshooting Cheat Sheet: Layers 1-3

Any time you encounter a user complaint, whether regarding slow Internet access, application errors, or other issues that impact productivity, it is important to begin with a thorough understanding of the user's experience.

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Newsletter ThumbPicking the Right Application Monitoring Solution

As network engineers spend more time monitoring and troubleshooting applications, the right APM solution helps ensure service uptime and faster resolution of problems. 10 components are critical to even the most basic APM strategy.

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Newsletter ThumbThe Coming Wave of IP-Based Live Videoconferencing

Video is a high-profile, extremely latency sensitive service that demands careful deployment to achieve acceptable end-user performance. It's high-bandwidth requirements further complicate rollouts and means all IT services must be considered to maintain overall acceptable delivery levels.

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View Videos Featured Video

Bill Naylor demonstrates the power, ease-of-use, and analytics intelligence of the Observer Platform in determining network service status and health.

View Case Studies Case Studies

In the financial industry, losing any data is a big deal. That's why we use Observer Analyzer Expert Edition and Observer GigaStor to ensure we see everything."

- Chicago Board Options Exchange | Network Manager

In addition to day-to-day monitoring and deep application analysis, the Observer Platform is also perfect for pre-planning the impact of new application rollouts on network performance."

- South Yorkshire Police | Network Infrastructure Architect

Network managers have always wished they could have a time machine to travel back to when a problem occurred, which wasn't possible until Observer GigaStor.

- Central Du Page Hospital | Managed Service Provider

Our responsibility is to draw and document the network infrastructure in every Air Force building. We initiate this first by touch and feel, but Observer Infrastructure gives us the real-time picture of actual protocols running across the wire."

- Eglin Air Force Base | Command and Control Performance Lead

Solutions like the Observer platform represent a path to success, by providing both deep and broad views, allowing quick isolation of problems together with the details needed for efficient resolution. Such unified approaches hold the key to assuring positive end-user experience."

- Jim Frey, Managing Research Director of Enterprise Management Associates (EMA)

Thanks to the Observer Platform, our IT department is playing a critical role in saving more lives. Achieving this high-level of network performance not only benefits our company and IT team, but most significantly – those we serve in the United Kingdom."

- Capita Secure Information Solutions Ltd. | Network Architect